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2009 Financial Highlights

£1,170m

£285bn

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CHAIRMAN

Following a year of de-risking the balance sheet, the Board and management are aligned in the goal of simplifying the Group structure and improving performance.

Patrick O’Sullivan Chairman

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GROUP CHIEF EXECUTIVE

Our improved operating results for 2009 reflect better market conditions in the second half as well as our aggressive expense management as part of our drive to improve business performance.

Julian Roberts Group Chief Executive

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