Skip to main navigation Skip to main content

Our approach to responsible business

Being a responsible business means pursing commercial success in ways that honour ethical values and respect people, communities and the natural environment. It includes making decisions that fairly balance the claims of relevant stakeholders. Our Responsible Business Policy sets out our top level commitment to operating responsibly and is structured around five key areas which we have determined are most material to our business, namely the customers, employees, environment, society and suppliers. Details of the policy and our activities in these key impact areas in 2009 can be found in the sections that follow.